Babyganics began with two dads on a mission to provide parents with the right set of plant-based, all-natural baby care products.
Its products covered every touchpoint in a baby’s life, from diapering, personal care, sunscreen, teething pads, dish soap, laundry detergent, household cleaning, and beyond. Distribution plateaued. Sales slowed. Outside advisors said the 22-SKU product line—once a point of pride for the founders—was an albatross. Cutting SKUs and price, they argued, would lead to efficiencies and revenue for the topped-out company.
COLLINS challenged that guidance. A company can’t cut its way to long-term competitiveness. Babyganics invited us to determine an alternative path.
Our market analysis, consumer segmentation, and in-home ethnographies led us to the opportunity.
Once bringing a new baby into their homes, parents realize how dangerous their homes are. Sharp corners. Choking hazards. Toxic chemicals. Their goal is to make their home “baby safe.” Because of this need, the “baby-proofing” products—with X, Y, Z—are now a $X category. When it came to cleaning and skincare products, parents struggled. Swapping harsh, toxic cleaning and skin products for safer, gentler options is difficult. Parents struggled to understand ingredient labels and find alternatives in the wide range of products they used. No one brand offered the full, baby-safe “toolkit” they needed.
Except, we argued, Babyganics. Babyganics offered the widest range of non-toxic products—as verified by the USDA and European lists. Babyganics had the opportunity to fill a highly emotional, highly in-demand void in the general “baby-proofing” industry.
In the spirit of “Organic,” “GMO Free,” and “Heart Healthy” product claims, we invented a new one: “baby safe.” We then defined Babyganics’ value-creating purpose as “Building a baby-safe world with the safest, most effective baby care products.” Testing showed that this claim not only differentiated Babyganics’ brand and product line but also justified their premium price.
The relaunch of Babyganics fueled a 114% year-over-year revenue increase, tripled distribution and retail facings, and significantly elevated consumer perception—lifting “positive brand impression” by 33%, “for baby” association by 57%, and “natural” perception by 15%. With a compelling new claim of “baby safe,” the brand was able to command a premium price point across its expanded product line. Less than five years after launch, Babyganics’ transformation culminated in its acquisition by SC Johnson.
- COLLINS
- Matt LuckhurstThomas WilderGabe BenzurSeth MroczkaBrian CollinsLeland Maschmeyer